Terms of Service 


Effective Date: 02 December 2024


Welcome to HZOOZ! By accessing or using our website (https://www.hzooz.com), including any content, functionality, and services offered on or through HZOOZ (the "Website" or "Service"), you agree to comply with and be bound by the following terms and conditions ("Terms").


Please read these Terms carefully before using the Website. If you do not agree to these Terms, you must not access or use the Website.


1. Acceptance of Terms

By accessing or using HZOOZ, you agree to be bound by these Terms and any future amendments or updates. If you do not agree with these Terms, you must refrain from using the Website.


2. Eligibility

You must be 18 years or older to use the Website and participate in any games or services offered on HZOOZ. If you are under the legal age of 18, you are prohibited from using the Website, and we advise you to leave immediately. By accessing or using the Website, you confirm that you are at least 18 years old.

If you are under 18 years old, you must have the explicit consent of a parent or guardian to use this Website, and such consent must comply with the legal age requirements in your jurisdiction. HZOOZ reserves the right to request verification of your age at any time, and failure to comply may result in suspension or termination of your account.


3. Changes to Terms

HZOOZ reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the Website after changes to the Terms constitutes your acceptance of those changes.


4. Account Registration

To access certain features of the Website, such as purchasing or topping up accounts with real money, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process, and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.


5. User Conduct

You agree not to use the Website in a way that:

  • - Violates any applicable laws, regulations, or third-party rights.
  • - Harms, threatens, or intimidates other users.
  • - Distributes harmful, malicious, or unlawful content.
  • - Engages in any form of cheating, hacking, or exploitation of the Website or other users.
  • - Interferes with the operation of the Website or uses it to engage in any fraudulent or harmful activities.

HZOOZ reserves the right to suspend or terminate your account if you violate these Terms.


6. Intellectual Property

The content on HZOOZ, including text, graphics, images, logos, video, and software, is the property of HZOOZ or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without prior written consent from HZOOZ.


7. Content Submitted by Users

By submitting content to HZOOZ (e.g., comments, reviews, or other user-generated content), you grant HZOOZ a non-exclusive, royalty-free, worldwide license to use, modify, and distribute that content in connection with the operation of the Website. You also represent that you have all necessary rights to submit such content and that it does not violate the rights of any third party.


8. Third-Party Links

The Website may contain links to third-party websites or services that are not controlled or operated by HZOOZ. We are not responsible for the content, privacy policies, or practices of third-party websites. You access third-party sites at your own risk.


9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


10. Purchases, Deposits, and Withdrawals

10.1 Virtual Currency and In-Game Purchases

HZOOZ may offer users the ability to purchase real currency ("Currency") or in-game credits through the Website. These credits can be used to enhance the user experience by playing games, purchasing virtual items, subscriptions, or other services. This currency is non-transferable to third Parties.


10.2 Depositing Funds

You may deposit funds into your HZOOZ account using real money to top up your account for other transactions. Accepted deposit methods may include:

  • - Credit and debit cards
  • - Online payment systems (e.g., Stripe, Skrill, PayPal, etc.)
  • - Other payment processors as available on the Website

By depositing funds, you represent and warrant that:

  • - You have the necessary legal capacity to make payments.
  • - You are authorized to use the selected payment method.
  • - The payment method details you provide are accurate and valid.

Deposits will typically be processed immediately, but processing times may vary depending on the method used. HZOOZ is not responsible for delays caused by third-party payment processors or any charges that may occur.


10.3 Withdrawal of Funds

HZOOZ may allow users to withdraw funds to their personal bank accounts. Withdrawals may be subject to the following conditions:

  • - You must have a verified HZOOZ account with an approved payment method.
  • - The amount available for withdrawal is subject to any minimum withdrawal limits set by HZOOZ.
  • - The banking details provided are all correct and valid.

  • HZOOZ reserves the right to charge processing fees for withdrawals.

  • Withdrawals may take several business days to process depending on your payment method and jurisdiction.

HZOOZ reserves the right to reject or delay any withdrawal request if there are concerns about fraudulent activity, insufficient funds, or violation of these Terms.


10.4 Refunds and Cancellations

  • Due to the nature of virtual goods, all purchases of virtual currency or in-game items are final and non-refundable.
  • Deposits and Withdrawals: Deposits made into your account are non-refundable unless required by law. Withdrawals are subject to review and approval, and HZOOZ reserves the right to withhold or reverse withdrawals in case of suspected fraud or violation of these Terms.

10.5 Chargebacks and Disputes

If you initiate a chargeback or dispute a payment, HZOOZ may suspend or terminate your account, and you may be liable for any outstanding payments. You agree to cooperate with HZOOZ in resolving any payment issues promptly. In cases of disputed transactions, you agree to follow the dispute resolution procedures specified by the payment processor.


11. Disclaimer of Warranties and Limitation of Liability

11.1 No Liability for Losses Incurred

You acknowledge and agree that HZOOZ is not responsible for any losses, damages, or negative outcomes resulting from your participation in any games, activities, or services offered on the Website. This includes, but is not limited to, financial losses, loss of virtual goods, loss of data, or any other type of loss incurred during gameplay or as a result of using the Website.

You further agree that any use of virtual currency, in-game purchases, or account activities is entirely at your own risk. HZOOZ does not guarantee that your gaming experience will result in any financial gain, nor does it assume responsibility for any losses related to in-game activity or funds.


11.2 Limitation of Liability

To the fullest extent permitted by law, HZOOZ shall not be liable for any indirect, special, incidental, or consequential damages, including, but not limited to, damages for loss of profits, loss of data, loss of reputation, or business interruption, arising out of or related to your use of the Website or participation in any game or service offered, regardless of the cause of action.

You agree that HZOOZ’s liability in connection with your use of the Website, including purchases, deposits, withdrawals, and gaming activities, shall be limited to the amount of funds you have deposited into your HZOOZ account.


12. Indemnification

You agree to indemnify, defend, and hold harmless HZOOZ, its affiliates, employees, agents, and licensors from any claims, losses, damages, liabilities, or expenses (including reasonable attorney's fees) arising out of or related to your use of the Website, violation of these Terms, or infringement of any third-party rights.


13. Termination

HZOOZ may suspend or terminate your access to the Website at any time, with or without cause, and with or without notice. Upon termination, all rights granted to you under these Terms will immediately cease, and you must cease all use of the Website.


14. Governing Law

These Terms and your use of the Website are governed by the laws of your country. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in your country.


15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.


16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Website, constitute the entire agreement between you and HZOOZ regarding the use of the Website.


17. Contact Us

If you have any questions or concerns about these Terms, please contact us at: support@hzooz.com

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